NATIONWIDE 24HR EMERGENCY CALL OUT

A guaranteed 4-hour response to your industrial roller shutter emergency, wherever you are, whenever you need us.

BOLTON GATE SERVICES OFFER A NATIONWIDE, 24/7/365 EMERGENCY CALL OUT SERVICE FOR ACCIDENTS AND MALFUNCTIONING DOORS.

Our goal is to keep downtime to a minimum, secure your building and where possible repair your door in the same visit.

Your emergency call will be directed to one of our 15 depots. Strategically placed across the whole of the UK from Dunfermline in the north to Plymouth in the south, we guarantee a maximum 4-hour response.
Our heavily stocked depots and fleet of fully equipped vehicles are ready for all eventualities with a wide range of trade critical equipment and spare parts.

You will always receive a competent, professional engineer trained to at least CSCS NVQ level 2, fully compliant in current health and safety legislation.They’re highly skilled experts in a wealth of products and processes because we invest heavily in their training. Where there are any knowledge gaps our ‘Knowledge’ booklet provides an extra resource for further technical support, wherein our engineers can call colleagues up and down the country and draw on their specific expertise.

24HR CALL OUT

A malfunction can occur at any time, but fortunately, the team here at Bolton Gate Services are always ready and able to assist. Our team are available 24-hours a day, seven days a week, and 365 days a year. We offer a guaranteed 4-hour response time from the moment you place your call to us. Thanks to our nationwide network of strategically positioned depots; you won’t be kept waiting.

Our Unique 24/7 Call Out Service

We deliver an out-of-hours service that cannot be beaten. Every call-out is attended by a competent, professional engineer trained to at least NVQ Level 2. All engineers are in possession of a CSCS card which demonstrates full compliance with health and safety. Our team operate out of mobile workshops that are equipped with the tools, parts, and equipment necessary to effect repairs quickly. We strive to perform a first-time fix whenever possible.
Below is a summary of a job that we recently attended that serves as an excellent example of why our services really are second-to-none.

M&W Precision

On Sunday, September 29th, 2019, we received a call from M&W Precision in Rochdale. Their main warehouse door had been “ram-raided”, resulting in the security of the premises being compromised. Our engineers arrived at 1 pm and proceeded to carry out an inspection. Upon closer inspection, it became obvious that the damage was severe with the whole door having been knocked out of the opening.
The first step was to carry out a full risk assessment in order to make safe the remainder of the door. The damaged door was then reinstated by our engineers, albeit in its current state. This effectively rendered the property both safe and secure, protecting the interior environment until a replacement door could be requested. Just five hours after the initial call, and we had a temporary repair in place that the client was satisfied with.
The above is just one example of how we’ve exceeded customer expectations with our 24hr call out service. To find out more or to request the service yourself, call Bolton Gate Services now on 01771 622 684.

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