Needing emergency shutter repairs?
In this day and age, roller shutters have become more than just a security mechanism. With their insulating properties and options to add automated operation systems, roller shutters have become integral parts to many businesses. This means that if anything happens to go wrong, there could be serious detrimental effects, including in some cases, loss of stock and loss of profit.
We encourage many business owners to invest in regular maintenance for their roller shutters, which helps put a stop to problems that could so easily have been avoided. However, in many circumstances, damage cannot be prevented, or predicted, which is why we offer an emergency shutter repairs service.
Our emergency shutter repairs service
Whether you’ve arrived at work to find your roller shutters have been damaged, they’ve broken down halfway through the day or they’ve jammed just before you were about to leave, our emergency shutter repairs service is on hand to ensure that your day can continue as normal as soon as possible.
Because we understand that not all businesses run by the usual 9-5 hours, our emergency shutter repairs engineers work in shifts 24 hours a day, 365 days a year to ensure that our service is available whenever our customers need us.
When you ring our emergency shutter repairs line, your call will be answered by a helpful member of team who will record the details of the problem. Using our management system, they’ll be able to let you know how long it will take for an engineer to arrive at your property. At Bolton Gate, we aim to get to you within 4 hours of your call time, which is one of the quickest responses in the industry.
All of our vans and depots around the country are fully stocked with all the necessary equipment to carry out a complete emergency shutter repairs service. All of our qualified technicians have been fully trained to deal with a multitude of problems fast by applying their skill and thinking quick on their feet. If you require a new part or completely new roller shutters, we’ll order the required item straight away so it gets to you as quick as possible and return the next day to fix it.
Why should you choose our emergency shutter repairs?
All of the work that we do is carried out by engineers who are fully qualified to CSCS NVQ level 2 and have a wealth of experience in dealing with a vast array of problems associated with roller shutters. We make sure that all of our engineers are capable of delivering a customer service that is true to our name.
In addition to ensuring that all of our staff members are fully trained and carry out our services to a high standard, we make sure that they complete every task in line with their health and safety training. As a company that like to invest in their staff, we make sure that we put all of our employees through the relevant training courses so they can carry out their role as safely as possible, these include:
- IOSH Managing Safely for Depot Managers
- CSCS Cards, NVQ Level 2
- Health and Safety Passports
- First Aid Certificates
- PASMA Mobiles Tower Scaffolding
- IPAF Cherry Picker and Scissor Lift
- City and Guilds 17th Edition Wiring Regulations for Electricians
Because of our dedication to supplying a high standard of service, we have been accredited by a number of industry associations including DHF and Safecontractor.
What other service do we offer?
As we’ve already mentioned briefly, we can carry out a full maintenance service which is designed to pick up any problems with you roller shutters before they become apparent. Your roller shutters should always be compliant with the 1992 Workplace Regulations – Maintenance of Equipment, Devices and Systems Act, and with our maintenance service, you can be sure that they meet the standards.
We want to make sure that we recommend the right maintenance package for your business, which is why we carry out a free initial inspection to determine the number of visits you will need to keep your roller shutters compliant and in optimum condition. Included in some of our maintenance packages is the benefit of priority over other non-package holders in the case where our emergency shutter repairs service is needed.
Our maintenance service is carried out by the same team of engineers that supply our emergency shutter repairs, which means they are all professional and qualified. They have a keen eye for spotting any potential problems and possess all the relevant skills and equipment to fix any issue that they find.
All of our maintenance visits are recorded, and we can supply you with an official document to say that your roller shutters are fully compliant and meet the legal requirements.
What are the benefits of choosing Bolton Gate?
At Bolton Gate, we believe that our services are far superior to any of our industry competitors. When our customers need our emergency shutter repairs service, we go above and beyond to ensure that their shutters are tended to quickly. When you choose Bolton Gate for both our maintenance packages and emergency shutter repairs service you can benefit from:
- Spending less overall on your roller shutters
- Free initial inspections
- Free quotes to carry out work
- Around the clock cover
- Certificates to say your roller shutters are compliant
- Expert advice from our engineers
Get in touch
Whether you need our emergency shutter repairs service or you’re interested in our maintenance packages, don’t hesitate to contact us today.